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Privacy Policy

Effective Date: 10th Oct 2025

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Welcome to Golden Hour.
We value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit or make a purchase from our website hosted on Wix.com.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details (collected via secure payment gateways).

  • Device Information: IP address, browser type, operating system, and website usage data automatically collected by Wix to improve site performance.

  • Cookies: Small data files stored on your browser to personalize your experience and enable features like your shopping cart or saved preferences.

  • Communication Data: Messages, reviews, or forms you submit through the site or social media.

2. How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders.

  • Communicate with you about your orders, inquiries, or promotions.

  • Improve our website’s design, product offerings, and user experience.

  • Send marketing or promotional emails (only if you opt in).

  • Comply with any legal or regulatory obligations.

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We do not sell, rent, or trade your personal information to any third party.

3. How Your Information Is Stored and Protected

Our website is hosted on Wix.com, which provides the online e-commerce platform that allows us to sell our products.
Your data may be stored through Wix’s data storage, databases, and general applications. Wix stores your data on secure servers behind a firewall.

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Payment Information:
All direct payment gateways offered by Wix and used by Golden Hour adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council.
We do not store your complete credit/debit card details — payments are processed securely via third-party providers such as Razorpay or PayPal.

4. Cookies

Wix uses cookies to:

  • Remember your preferences and shopping cart items.

  • Analyze site performance and improve user experience.

  • Provide a more personalized browsing experience.

You can choose to disable cookies in your browser settings at any time, though this may affect certain features of the website.

5. Sharing Your Information

We may share your information only with trusted third parties necessary to complete your order, such as:

  • Payment gateways (for transaction processing)

  • Shipping and logistics partners (for order delivery)

  • Analytics and marketing tools (for website optimization and promotional communication)

Each of these partners is required to protect your data and use it only for the purposes we specify.

6. Your Rights

You have the right to:

  • Request access to your personal data.

  • Request correction or deletion of inaccurate or outdated information.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at buygoldenhour@gmail.com

7. Marketing Communications

If you have subscribed to our newsletter or promotional updates, you can unsubscribe anytime by clicking “Unsubscribe” in our emails or contacting us directly.

8. Third-Party Links

Our website may contain links to other websites or social media pages.
Golden Hour is not responsible for the privacy practices or content of these third-party sites. Please review their respective policies when you leave our site.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Any updates will be posted on this page with a revised Effective Date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 buygoldenhour@gmail.com

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